Privacy Policy

Effective Date: As of September 25, 2024

Conquest Firespray, LLC (“Company,” “us,” or “we”), respects your concerns about the privacy of you personal information. This Privacy Notice (this “Notice”) describes the types of personal information we collect about and from individuals who visit our website or otherwise communicate with us. This Notice also describes how we use such personal information, with whom we share it, the choices available to you regarding our use of the personal information, and how you can contact us about our privacy practices. In the event of a conflict between any other Company policy, notice, or statement and this Notice, this Notice will prevail unless stated otherwise.

This Notice does not apply to our job applicants, current employees, former employees, or independent contractors (collectively, “Personnel”). However, our Personnel that reside may obtain a separate privacy notice that applies to them by contacting our human resources department at WebMaster@ConquestFlamebar.com.

If you are a resident of California or Texas, please see “Additional Information for Residents of California or Texas” in Section 2 below for more information about your privacy rights under the laws of such states.

Applicability:

Section 1 of this Notice provides notice of our data practices, including our collection, use, and disclosure of your personal information.
Sections 2-5 of this Notice provide information regarding privacy rights and how you may exercise them.

1. Notice of Data Practices

The description of our data practices in this Notice covers the twelve (12) months prior to the Effective Date referenced above. Our data practices may differ between updates. However, if they materially differ from those described in this Notice, we will provide supplemental notice of the current practices, which may include references to other privacy policies, notices, or statements.

(a) Personal Information Sources and Use

We may collect your personal information:

directly from you, such as when you fill out the contact us form on our website, visit one of our facilities, or participate in one of our marketing events;
from your devices when you visit our websites;
from our service providers;
from public sources of data; or
from other businesses or individuals.

Generally, we process your personal information to provide services and as otherwise related to the operation of our business, including:

To personalize your experience on our websites;
To improve our websites;
To improve customer service (your information helps us to more effectively respond to your customer requests and support your needs);
To process transactions;
To administer a contest, promotion, survey, or other website feature;
To market our products and services;
To send periodic emails (the email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions); and
For other purposes in the operation of our business not inconsistent with this Notice or applicable law.

Subject to restrictions and obligations under applicable laws, our vendors may also use your personal information for our business purposes and may engage their own vendors to enable them to perform services for us.

We provide more detail on our data practices in the chart that follows.

(b) Personal Information Collection, Disclosure, and Retention – By Category of Personal Information

We collect, disclose, and retain personal information as disclosed below. We do not sell your personal information to third parties or share it with third parties for purposes of cross-context behavioral advertising.

Category of Personal Information	Examples of Personal Information Collected and Retained	Categories of Recipients
1. Identifiers	Real name, alias, postal address, unique personal identifiers, online identifier, Internet Protocol address, e-mail address, and social media account name.	Vendors (e.g., web hosting and data analytics providers, processing and storage providers, fraud prevention and security providers, marketing services providers); Governmental entities making requests pursuant to legal or regulatory process.
2. Personal Records	Name, address, telephone number, and financial information (e.g., payment card information). Some personal information included in this category may overlap with other categories.	Vendors (e.g., web hosting and data analytics providers, processing and storage providers, fraud prevention and security providers, marketing services providers); Governmental entities making requests pursuant to legal or regulatory process.
3. Commercial Information	Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	Vendors (e.g., web hosting and data analytics providers, processing and storage providers, fraud prevention and security providers, marketing services providers); Governmental entities making requests pursuant to legal or regulatory process.
4. Internet Usage Information	When you browse our sites or otherwise interact with us online, we may collect browsing history, search history, and other information regarding your interaction with our sites, applications, or advertisements.	Vendors (e.g., web hosting and data analytics providers, processing and storage providers, fraud prevention and security providers, marketing services providers); Governmental entities making requests pursuant to legal or regulatory process.
5. Geolocation Data	If you interact with us online we may gain access to the approximate location of the device or equipment you are using.	Vendors (e.g., web hosting and data analytics providers, processing and storage providers, fraud prevention and security providers, marketing services providers); Governmental entities making requests pursuant to legal or regulatory process.
6. Sensory Data	We may collect audio, electronic, or similar information when such as when you contact us through our customer service line or video security recordings.	Vendors (e.g., web hosting and data analytics providers, processing and storage providers, fraud prevention and security providers, marketing services providers); Governmental entities making requests pursuant to legal or regulatory process.
7. Professional or Employment Information	Business contact details, title or position, company affiliation, and company address.	Vendors (e.g., web hosting and data analytics providers, processing and storage providers, fraud prevention and security providers, marketing services providers); Governmental entities making requests pursuant to legal or regulatory process.
8. Inferences from Personal Information Collected	Drawn from personal information to create a profile about you reflecting your preferences in respect of our products or similar products.	Vendors (e.g., web hosting and data analytics providers, processing and storage providers, fraud prevention and security providers, marketing services providers); Governmental entities making requests pursuant to legal or regulatory process.

Because there are numerous types of personal information in each category of personal information, and various uses for each personal information type, our retention periods vary for each of the categories of personal information described above. The length of time for which we retain each category of personal information depends on the purposes for our collection and use and requirements pursuant to applicable laws. In no event do we retain your personal information for any longer than reasonably necessary to achieve the purposes for which it was collected or processed, or as required by applicable law. The criteria used to determine the retention period of personal information includes the nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of the personal information, as well as applicable laws (such as applicable statutes of limitation).

Do Not Track

Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether you intend for these signals to be transmitted, or whether you even are aware of them. Because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, we currently do not take action in response to these signals.

2. Additional Information for Residents of California or Texas

As described more below, subject to meeting the requirements for a verifiable consumer request (discussed below) and limitations permitted by applicable laws, we provide you the privacy rights described in this section.

If you are a resident of California or Texas (or are an authorized agent for a resident of California or Texas), please email us at WebMaster@ConquestFlamebar.com, or call us at +1-586-576-7600, and respond to any follow-up inquiries we make. Please be aware that we do not accept or process requests through other means (e.g., via email, social media, etc.). More details on the request and verification process may be found in Section 2(e) below. The rights we accommodate are as follows:

(a) Right to Know/Access

You are entitled to access personal information up to twice in a 12-month period.

(1) Categories of Personal Information

You have a right to submit a request for any of the following for the period that is 12-months prior to the request date:

The categories of personal information we have collected about you.
The categories of sources from which we collected your personal information.
The purposes for our collecting, selling, or sharing your personal information.
The categories of third parties to whom we have disclosed your personal information.
A list of the categories of personal information we have disclosed and, for each, the categories of recipients, or that no disclosure occurred.
A list of the categories of personal information sold or shared about you (if any) and, for each, the categories of recipients, or that no sale or sharing occurred.

(2) Specific Personal Information

You may request to confirm if we are processing your personal information and, if we are, to obtain a transportable copy, subject to applicable request limits, of your personal information that we have collected and are maintaining. For your specific personal information, we will apply the heightened verification standards as described below. We have no obligation to re-identify information or to keep personal information longer than we need it or are required to by applicable law to comply with access requests.

(b) Right to Delete

Except to the extent we have a basis for retention under applicable law, you may request that we delete your personal information. Our retention rights include, without limitation:

to complete transactions and services you have requested;
for security purposes;
for legitimate internal Business Purposes (e.g., maintaining business records);
to comply with law and to cooperate with law enforcement; and
to exercise or defend legal claims.

Note also that, we may not be required to delete the personal information of California residents that we did not collect directly from such individual.

(c) Right to Correct Your Personal Information

You may bring inaccuracies that you find in your personal information that we maintain to our attention and we will correct such personal information as required by applicable law.

(d) Selling and Sharing Personal Information for Cross-Contextual Behavioral Advertising

We do not sell or share personal information for purposes of cross-contextual behavioral advertising. We do not knowingly sell or share the personal information of individuals under 16, unless we receive affirmative authorization (“opt-in”) from either the individual who is between 13 and 16 years old, or the parent or guardian of an individual who is less than 13 years old. If you think we may have unknowingly collected personal information of an individual under 16 years old, please contact us using one of the methods described below in Section 5, “Contact Us.”

(e) How to Exercise Your Privacy Rights

To submit a request to exercise your privacy rights, or to submit a request as an authorized agent, email us at WebMaster@ConquestFlamebar.com or call us at +1-586-576-7600, and respond to any follow-up inquiries we make. Please be aware that we do not accept or process requests through other means (e.g., via email, social media, etc.).

(1) Your Request Must be Verified

Any request you submit to us must be accompanied by verifying information, such as your name, e-mail, phone number, and address. We will review the information provided and may request additional information via e-mail or other means to ensure we are interacting with the correct individual. We cannot fulfill your request unless you have provided sufficient information for us to reasonably verify you are the individual about whom we collected personal information.

We verify each request as follows:

Right to Know: We verify your request to know the categories of personal information we have collected about you by matching at least two data points you provide with data points we maintain. We verify your request to know the specific personal information we have collected about you by matching at least three data points you provide with data points we maintain, together with a signed declaration under penalty of perjury that you are the individual whose personal information is the subject of the request. If you fail to provide the requested information, we will be unable to verify you sufficiently to honor your request.
Right to Delete: We verify your request to delete personal information by matching at least two data points you provide with data points we maintain.
Right to Correct: We verify your request to correct personal information by matching at least two data points you provide with data points we maintain.

If we are unable to verify you sufficiently we will be unable to honor your request. We will use personal information that you provide in connection with a request only to verify your identity or authority to make the request and to track and document request responses, unless you also gave it to us for another purpose.

(2) Agent Requests

You may use an authorized agent to make a request for you, subject to our verification of the agent, the agent’s authority to submit requests on your behalf, and of you. You can learn how to do this by visiting the agent section of our email us at WebMaster@ConquestFlamebar.com. Once your agent’s authority is confirmed, they may exercise rights on your behalf subject to the verification requirements described above.

(f) Our Responses

We will make commercially reasonable efforts to identify personal information that we process to respond to your request(s). We will typically not charge a fee to fully respond to your requests; provided, however, that we may charge a reasonable fee, or refuse to act upon a request, if your request is excessive, repetitive, unfounded, or overly burdensome. If we determine that the request warrants a fee, or that we may refuse it, we will give you notice explaining why we made that decision.

3. Non-Discrimination/Non-Retaliation

We will not discriminate or retaliate against you in a manner prohibited by applicable law because you have exercised your privacy rights.

4. Our Rights and the Rights of Others

Notwithstanding anything to the contrary, we may collect, use and disclose your personal information as required or permitted by applicable law and this may override your rights under applicable law. In addition, we are not required to honor your requests to the extent that doing so would infringe upon our or another person’s or party’s rights or conflict with applicable law.

5. Contact Us

If you have any questions, comments, or concerns about our privacy practices, please contact us by e-mail at WebMaster@ConquestFlamebar.com or by mail at Conquest Firespray, LLC, Attention: James Miller, 28408 Lorna Avenue, Warren, MI 48092. Please note that e-mail communications will not necessarily be secure; accordingly, you should not include sensitive information in your e-mail correspondence with us.